Strategy Maps
Robert S. Kaplan and David P. Norton
This book on the Balanced Scorecard is one in a series. It is probably the most insightful as it discusses the importance of strategy maps in any BSC implementation as well as the importance of identifying intangible value drivers.
Key Performance Indicators: The 75+ Measures Every Manager Needs to Know
Bernard Marr
Performance indicators are essential tools which will tell you if your business is on target or veering off course. Using the right indicators will help you deliver the right results.
Key Performance Indicators cuts straight to the 75 + KPIs that ...
Discover the right Key
Performance Indicators
for your business.
The Advanced Performance Institute