This bestselling book on strategic performance management outlines a practical step-by-step approach to the topic. Using many real life case examples it shows how organisations can identify and map their strategy, design relevant and meaningful performance indicators, and more importantly how to use these indicators to extract real management insights.
This edited book outlines the latest thinking in managing, measuring, and reporting of intellectual capital and intangible assets from different disciplines and perspectives.
Measuring and Managing Performance in Organizations
Robert D. Austin
In our opinion this is one of the best books on Performance Measurement and one of the first to address the importance of measuring for learning purposes, as opposed to control purposes.
This book on the Balanced Scorecard is one in a series. It is probably the most insightful as it discusses the importance of strategy maps in any BSC implementation as well as the importance of identifying intangible value drivers.
Transforming Performance Measurement helps organisations maximise the value of their performance measurement approaches. One of the key contributions of this book is the emphasis on creating an organisational culture in which performance measurement will works. It will open your eyes to the key factors of why so many performance measurement inititives end in desaster.
Books
.jpg)
Buy from amazon.co.uk
.jpg){kind=spacer}
