Based on many years of experience in hundreds of organisations, we can help with designing meaningful and relevant Key Performance Indicators (KPIs) that will deliver real performance insights. We can then help to design Corporate Dashboards to facilitate the communication and use of KPIs.
" Belfast City Council works in an environment where no one political party enjoys overall control. This brings particular challenges in trying to get a collective focus around the important issues that face the City and in aligning the Council’s strategy to address these issues. The Value Creation Map process facilitated by Bernard Marr of the Advanced Performance Institute has helped to change the performance culture of the organisation to one where performance is discussed in an open manner, is concentrated on the matters that will help to improve our citizens’ quality of life and at the same time allows Members to hold officers to account for delivery. " Peter McNaney, Chief Executive, Belfast City Council
“ Managing performance strategically is critical for us at the Intellectual Assets Centre in order to better work with our client organisations and help to build a smart and successful Scotland. Facilitated by Bernard Marr from the Advanced Performance Institute we were able to clearly identify our core competencies and intangible value drivers which we have to manage to deliver on our mission. We now have a clear strategic map as well as a set of meaningful performance indicators to help us navigate into the future. ” Maria Weir, Operations Manager, Intellectual Assets Centre
“ The wide experience and inter-personal skill of the API consultant were instrumental in developing tailored Balanced Scorecards, based on Strategy Maps, for use on several Royal Air Force front line units. ” Wing Commander Ian Shore, Air Command, Royal Air Force
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