Based on the latest thinking, the institute can deliver a proven and tested process to designing Balanced Scorecards and strategic performance management frameworks and initiatives. Perfected through real-life implementation experience across many industries, the institute is now able to facilitate each step of the design process to ensure clearly articulated strategies, state of the art strategic maps, meaningful performance indicators, and aligned processes to ensure performance measures are communicated and used to inform day-to-day decision making and learning.
" The Advanced Performance Institute has helped us to get a grip on our strategy. Before, we were struggling to agree on one strategy and were measuring everything that was easy to measure. At the same time we were not getting any value from collecting all that data. With the approach introduced and facilitated by Bernard Marr we were able to clarify and map our strategy on one piece of paper, identify the key performance questions we as executives want to answer on a regular basis, and design meaningful indicators that will help us answer those questions. For me, we now have performance management Nirvana! " Wing Commander Paul Jackson, Royal Air Force
“ Bernard Marr’s work on value driver mapping at Novo Nordisk has been remarkably valuable. It allowed us to make transparent the impact of our intangible heritage (Triple Bottom Line business principle and Novo Nordisk Way of Management) on our overall business performance. It also enabled us to include indicators for our intangible performance drivers in our strategic planning and performance monitoring. ” Hanne Schou-Rode, Vice President, Novo Nordisk A/S
" The API facilitated the creation of our corporate strategic map, the design of meaningful indicators, and the implementation and cascade of this approach thought our organisation. The great experience of the API made our performance management implementation a smooth process – an impressive achievement! " Ronan Cregan, Belfast City Council
“ As a major charity we have to ensure that we make best use of our resources to provide the highest quality care and research to support people affected by motor neurone disease. For that purpose we needed to clearly understand our strategy, including outcomes, core competencies and enablers. We then needed to put in place performance indicators and processes to better manage what really matters. The facilitation of this process by Bernard Marr of the Advanced Performance Institute has been invaluable. Bernard has the gift to simplify complex issues and engage with staff to ensure the process stays on track and delivers a management system that helps us to manage what matters. The performance management system we now have in place doesn’t only provide us with a clear focus but also allows us to better communicate our purpose internally and externally. In fact, it allows us to demonstrate that we are fulfilling our aims and making progress towards our goals, which in turn motivates and encourages our supporters and stakeholders. One of the many benefits of this has been a demonstrable improvement in our ability to influence potential corporate and individual donors. ” Dr Kirstine Knox, Chief Executive, Motor Neurone Disease Association
“ The Advanced Performance Institute helped our team of directors to agree on an integrated strategy, all mapped on one piece of paper and they gave us an easily understandable, staged process to form our BSC from our high level strategy ” Andy Pepper, Director, Tetley
“ Merging and integrating four main Government departments is a major challenge. The Advanced Performance Institute has worked with us to create an integrated strategy, mapped into a strategic map outlining the key priorities and objectives of our newly merged organisation. This strategic map has been instrumental in the communication of our new direction and will form the basis for managing our performance. ” John Wilkinson, Chief Executive, LPS
Research
