Business Intelligence & Analytics

To really understand performance organisation need to turn their data into relevant insights. This requires appropriate approaches to collecting, storing, analysing and reporting data. We work with organisations to create the processes, technology infrastructure and competencies to make BI and analytics work to support better decision making.


We work closely with clients to help them improve the ways they are gathering and storing relevant data, analysing and visualising the data, presenting and disseminating the information to ensure they lead to relevant insights that can be acted and improve business performance. Typical assignments include:

• Setting up BI competency centers within organisations
  
• Providing training and coaching on fact-based decision making, business intelligence and data analytic
  
• Providing customised training for in-house teams to improve their capabilities of analysing data and supporting decision making
  
• Reviewing and optimising existing Business Intelligence and Analytics approaches
  
• Creating analysis routines for performance data (including impact analysis, time lag analysis or cause-and-effect analysis, etc.)
  
• Creating insightful reports, dashboards, executive information systems and data dissemination routines to monitor specific business areas (e.g. finance, customer, operations, quality, staff, IT, supply chain, etc.)
  
• Merging BI functions with performance management and knowledge management functions to create a corporate intelligence function
  
• Designing new data collection and reporting mechanisms for specific or hard-to-measure business areas (e.g. shareholder value, competitive intelligence, customer intelligence, customer engagement and loyalty, brand awareness and reputation, supplier performance, staff engagement and human capital performance, intellectual capital, social media footprint, organisational culture, environmental and social performance, etc.)
  
• Developing best-practice visualisations and charts to better communicate data and support decision making
  
• Providing independent advice on using and selecting BI, analytics and data warehousing software solutions
  
• Supporting the integration of data sources and the design of data-warehouse architecture

 

We can help you gain maximum value from your BI investments and make sure the efforts of collecting, analysing and reporting data leads to better decision making and performance improvements.





Learn more and see how we have successfully delivered BI and analytics assignments by reading our client case studies and best-practice examples in the resources section of this website or browse our KPI collection for inspiration.

API’s approach has provided us with invaluable insights about our business and allowed us to validate our business hypotheses.

Dr. Holger Adelmann, Astra Zeneca

There have been many great strides made in Data, Analysis, Analytics and Business Performance, but Bernard Marr is the master chef, who shows us all how to combine these natural ingredients into a business enterprise that makes best use of it’s data assets to drive to peak Business Performance. Both my business performance work and it’s resulting benefit to my clients have been positively influenced by Mr. Marr’s lectures, papers and books. Indeed, it is rare for such a brilliant visionary as Bernard to also be an effective communicator, accomplished in multiple mediums, with equal capacity to be thoroughly understood by Data, Analytics and Business Performance Practitioners as well as their CEO, COO and other Leaders. If you are at all serious regarding improving your organization’s performance, Bernard’s latest book, The Intelligent Company, must be included in your reading list. Personally, I have found Bernard to be a very approachable Author and Subject Expert, eager to share his vast experiences and skills in order to assist colleagues and business organizations to achieve maximum business performance.

Russ Cheesman, Lead Performance Management Consultant, Kaiser Permanente