Please find a selection of relevant white papers. If you require further material or reports then please do not hesitate to contact us.
What is a Balanced Scorecard?
This API management white paper describes in simple terms what a Balanced Scorecard (BSC) is. The article outlines the four perspectives of the BSC and explains the importance of Strategy Maps in modern Balanced Scorecards. It shows how many organisations use the BSC today and describes the key benefits of a BSC implementation. In addition, the article discusses the key implementations pitfalls, how to avoid them, and how to ensure the BSC is used to deliver improved understanding and better performance.
This API management white paper tackles questions such as: Is it better to buy a packaged software solution or build your own? How can you distinguish between the different products? What credible vendors offer strategic performance management solutions? How can you create your own list of requirements?
Key Performance Questions (KPQs) are a new development in the field of performance management. This API management white paper describes in simple terms what Key Performance Questions are and how they can be used to guide the design of meaningful performance indicators and to engage people in dialogue about performance. The article includes detailed guidance on how to create KPQs and includes many real life examples.
What are the Benefits of Automating your Scorecard?
This API management white paper discusses the benefits of automating your scorecard or strategic performance management approach. It outlines the key benefits of (1) improved communication and collaboration, (2) better data analysis capabilities, and (3)improved data collection and management.
Books
